Mental Health and Addiction Counseling Services

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FAQ

Here are some of my most Frequently Asked Questions, if your question is not here please call or email me.

Q: HOW DO I MAKE AN APPOINTMENT?
A: Please contact me at 419-460-4318 and leave a message stating the best time is to contact you.  I will typically return your call within 24 hours.  Or use our Contact Form  to send me an email, my email account is encrypted for your privacy and confidentiality.

Q:WHAT HAPPENS AT THE FIRST APPOINTMENT?
A: At your first appointment you will need to bring your insurance card and ID.  You will fill out a new client packet providing me with the needed information to better serve you.  I will then spend time with you and/or your child to do an evaluation and identify what you would like to get out of counseling.

Q: WHAT IS THERAPY, AND WHAT ARE SOME OF THE BENEFITS AND RISKS?
A: Therapy provides a supportive and confidential environment to help you work through life’s difficulties.  It can often help  you identify both positive and negative patterns of behaviors and feelings that impact daily living, work, relationships and sense of self.  Therapy provides the opportunity to identify skills and strengths and build upon them to promote positive life changes through professional, effective techniques and guidance.  Therapy is an individual choice, where you need to feel comfortable with whom you work, so that you can feel safe to work towards meeting your goals.Therapy often works best when families are involved, as needed, and when appropriate to work on issues that impact the whole family.

Q: WHAT IS COGNITIVE BEHAVIORAL THERAPY?
A: Simply put, its about identifying the impact of our thoughts and behaviors on our feelings that are often propelled through our beliefs about ourselves, others and the world, both past and future.  The Cognitive part  is about working to identify and change the things we tell ourselves about the past and the future.  The behavioral part is about working on the behaviors that we continue to use that reinforce our emotions and thinking.

Q: DO YOU ACCEPT INSURANCE AND HOW DOES THAT WORK.
A: Yes, we are on numerous insurance panels including some Medicare/Medicaid plans.  To determine if you have mental health coverage please contact your insurance provider and remember to ask if the therapist you are interested in meeting with is a covered provider.  Also find out if you have any co-pays and deductibles, so that you can choose the right provider.  Make sure that your provider is in network to avoid undue costs.  Please be advised that many choose to do cash pay services, this is a personal choice, if this is the case please say so upon first appointment and we will discuss charges.

Q: IS THERAPY CONFIDENTIAL
A: In general, the law protects the confidentiality of all communications between a client and therapist. No information is disclosed without prior written permission from the client unless a release is signed by you or the guardian.  We do our best to ensure your confidentiality in every aspect.  You will read consent to treatment at time of first appointment along with privacy practices that explains your rights and limitations.

However, there are some  mandatory exceptions required by law to this rule. Exceptions include:

•Suspected child abuse or dependent adult or elder abuse. The therapist is required to report this to the appropriate authorities immediately.

•If a client is threatening serious bodily harm to another person. The therapist is required to notify the police.

•If a client intends to harm himself or herself. The therapist will make every effort to work with the individual to ensure their safety. However, if an individual does not cooperate, additional measures may need to be taken.

•If I am court ordered by a judge at which time you should seek legal counsel; although, we will do our best to protect your privacy.

•Insurance submission, billing and collections

•see consent to treatment at first session.

 

Souza Therapy Inspiration 1

Office Hours

Monday 9:00 - 7:00 pm
Tuesday 9:00 - 4:00 pm
Wednesday 9:00 - 7:00 pm
Thursday 9:00 - 4:00 pm
Fridays 9:00-2:00 pm
Saturdays by appointment.

How can I help you?

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We recommend not including confidential information in your email to protect your privacy; however, if you choose do contact me in this fashion please note that you are giving me permission to respond in kind. This includes the utilization of email contact via this website form or otherwise.